Case Study - eLearing and Training

ELearning and Training

The Challenge:

Establish a Training approach for Ascendis Pharma U.S. and Europe sales, medical, and clinical teams on the Veeva Vault software, a cloud based Salesforce solution to support the Life Sciences community to expedite products through the regulatory processes and remain compliant.

Our Approach:

Trevital’s followed the ADDIE model, Analysis, Design, Develop and Evaluate. The eLearning courses focus on the Veeva Vault system used to build software to teach their staff the process and procedures required to meet FDA regulations on Pharma companies meeting and remaining compliant. The eLearning authoring platform’s flexibility enables us to create customized courses, closed captioning, digital audio/video segments, templates, and assessments, a final quiz, and generate certificates upon completion. We work within Cornerstone, an enterprise LMS, to store, tag, and attach relevant assets to a course, monitor, and set notifications, alerts, and certifications.

The Result:

  • Conducted interviews with senior leadership and business owners to gain insight into the type of training needs, create a strategy, execute a Cornerstone LMS with customized eLearning courses regularly.
  • Subject matter experts write all content on various topics.
  • Conduct UAT sessions with business owners, and pilot test prior to release.
  • Follow an Agile SAFe methodology for rapid development, client interaction, testing, and iterative deployments.
  • Develop within an enterprise cloud based solution and user dashboards to manage courses, certifications, and alerts.
  • Closed captioning to meet 508 accessibility requirements along with audio.